New COVID protocols as of Sept. 1, 2022
Effective Thurs., Sept. 1, masks are optional and vaccinations are not required for patrons and volunteers at most performances at Proctors, Capital Repertory Theatre and Universal Preservation Hall.
Some artists may request that patrons wear masks and show proof of COVID-19 vaccination or a negative test to attend their event. In these circumstances, we will notify ticket buyers on that show’s web page and send ticker holders a reminder before the event. Of course, patrons may continue to wear masks at any time should they choose.
Should health authorities issue policy changes in response to a change in COVID infection rates, Proctors reserves the right to comply with such changes and recommendations, including the reinstatement of mask-wearing.
We’ve upgraded our facilities for your safety
All Proctors Collaborative facilities – at Proctors in Schenectady, Capital Repertory Theatre in Albany and at Universal Preservation Hall in Saratoga Springs – have had air handling systems upgraded to MERV-13 filtration while also providing a fixed 35 percent rate of exchange of fresh outside air, ensuring our indoor environments are as safe as possible.
Notes for ALL ticket holders
Due to the unpredictable nature of our current health crisis, all policies are subject to change at any time without advanced notice. Please refer back to this page for updates prior to your show.
Refunds may be available if you need to exchange or return your tickets for health and safety reasons. Our policy is here.
Special thanks to our health and wellness partner, MVP Health Care for helping to bring you back to our theatres safely.